Sugar Pine Centennial 2021 logo

Pacific Coast Region NMRA Annual Convention

Sugar Pine Centennial 2021 - Virtual

April 24, 2021
Via Zoom from Fresno, California


Volunteer Coordinator: Walter Mizuno

Volunteers are the lifeblood of any convention and Sugar Pine Centennial 2021, although virtual this year, is no exception.

What We Need

Welcome, and thank you for volunteering! The event covers a single day with two tracks, the Main Track and the Breakout Room track with some overlapping times. We need volunteers for MCs, Producers, Moderators, Information Desk Operators and Hosts, as described below.

The first dry run on April 10th went pretty well, but there was room for improvement. We are having a second "dress rehearsal" Saturday, April 17th, starting at 1:00 PM.

Job Descriptions

MCs – Make introductions and start the presentations on camera. Ask questions from attendees, who have "raised" their hands (audio question) or submitted by the chat moderator.

Producers – Manage the feed and the audio/video/screensharing for the presentation. Record each clinic and upload all clinics recorded for your shift to designated convention video site. Producers also need a high bandwidth feed. See Technology Requirements below.

Moderators – Moderate the chat window, collect high-quality questions and send them through private chat to the MC.

Information Desk Operator – Help direct attendees to breakout rooms and answer questions as attendees enter the Main Hall.

Breakout Rooms

Every day, after most clinics we will host a breakout room for discussion and additional questions, referred to as the "Clinic Goes On" sessions. We will also need volunteers to moderate/host these breakout room sessions.

Breakout Room Host – Welcome people as they arrive and remind them what this session is for (a social time for questions and chatting among those that just attended a clinic), facilitate the questions for panelists if needed, ensure questions run smoothly, remind when time is running out, etc.

Technology Requirements for Volunteers

General Computer

  • A recent (2 years) PC/Mac running a new OS version is best
  • Check your system utilization when running Zoom to validate usage
  • Turn off any non-essential applications
  • 5GB total of memory space to record up to 3 separate clinics


  • The goal is to do 720p video, High quality is mandatory
  • 720p Requirements
    • Zoom Requires: 2.6 Mbps / 1.8 Mbps (up/down)
    • Suggested: 5-10 Mbps / 4 Mbps (up/down)
    • No Worries: 25+ Mbps / 30 Mbps (up/down)
  • High Quality (360-480p)
    • Zoom Requires: 1.0 Mbps /600 kbps (up/down)
    • Suggested: 2 Mbps / 1.5 Mbps (up/down)
    • No Worries: 5+ Mbps / 15 Mbps (up/down)
  • Run Speedtest to check your speeds:
  • Direct Ethernet may be better than wireless
  • Minimize other household users, programs or files active with high bandwidth demands
    • Gaming
    • Streaming
    • Other Zoom events

Zoom Information

By volunteering to help in any position, you can renew old friendships, make new friends, and help make this convention the best that it can possibly be. Remember, you always get more than you give!

Thanks in advance for your support.

Volunteer Coordinator: Walter Mizuno

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